Tag Archives: social

Mobile experiences are shared experiences

On the way to work this morning I encountered the following scene. Ten or so students sharing their morning journey with and through their smartphones. Received wisdom says we are alone with our smartphones, due to our intimate relationship with them. However, recent observations  show mobile experiences can also be shared experiences.

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Of special note is that they weren’t involved in isolated activity, the majority were involved in at least two other friends’ activity.

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The train-chasing shuffle

We’re not individuals all of the time; we’re occasionally herd animals, sometimes like flotsam sometimes like wheat, and yes, occasionally the lone wolf.

I’ve been noticing how people behave when a train’s approaching. Ok, it is usually during rush hour, with that 8am grogginess or 6pm urgency that I notice this, but it’s a valid enough time to observe collective behavior.

It brings to mind the interesting point that when it comes to observing our online behavior, we are simultaneously individual and collective in our patterns. We act on our own but are affected by the ebb and flow of other users in our motions and choices.

Take for example the train chasing shuffle. This is the condition where, as the train slows into the station, people feel the need to slowly shuffle towards the door that has just passed them. Even when the next door along is going to stop right in front of them, or will be much closer than the door they are chasing, they’ll follow the train along the platform.

At first I thought it was some sort of magnetic or gravitational force, the train pulling us along with it’s substantial mass or metallic might, but that doesn’t hold up.

A force far greater than either seems to be pulling us along.

So the question is: are we being pulled, are we influencing each other, is it the actions of one of us pulling the others along?

Perhaps it is a combination of all of these answers and more, a subtlety we cannot clarify easily. As someone who likes to understand engagement, attention, usability and user flow, these are the questions I have.


The world doesn’t need another Facebook App

OK so it’s been written about by voices more dextrous than mine but I felt I had to have a go. I just wrote my paltry list of “friends” that I would prefer it if they did not send me any more invites to bite their Zombie’s Friends character, or tend their Lil’ Green Patch of Who’s Sexier than who’s friends’ Zombie, or invite me to the Zombie bloody Karma Astrology Chart!

*WHEW!*

I love the SuperWall, very much enjoy getting pictures of recent exploits and journeys they’ve taken, and the new chat feature is great! They never got twitter to work properly, that’s a different story, but really, c’mon, do we really need these little apps that add nothing to our online relationships? If the point of Facebook is to keep in touch, however tenuously, with people we love, like or know, then why put barriers between our communications rather than lubricants? (I’m sure someone has created a “My Favourite Sexual Lubricant” FB App, but that’s another story!). It’s not their fault, open up an API (that’s Application Programming Interface to you humans out there) to the general public and every geek with two digits to spare will start to get interested, and want to write something mere mortals will like. Worse, som people will write something rather similar to what others have created, in order to nab some of their kudos.

But I started to find some real annoyances with these FB Apps. They sucked time out of my life for little gain. I found myself one day spending 20 minutes of my life raking my Lil’ Green Patch (allegedly to plant a real tree somewhere – yeah, right!), and buying a hose and rake, and trowel, and sending other friends cutesy anthropomorphic plants for their gardens…, when what I was truly interested in was how were these people feeling today, what do they think about the upcoming elections or latest political gaffe or recommending music or films…..

So my FB friends have now been notified! No more pictures of drinks or spanks with virtual leather gloved mistresses or invitations to vote on who looks most like XXX from the TV show YYY (haven’t got a telly anyway!!). But pictures from your real life trip or a message that you are feeling the pinch of the banking debacle or read a great book, saw a great film or ate a great meal and want us all to know about it, brill!

More of that please!